GABRIELA GREEN General Terms and Conditions
Gabriela Green
General terms and conditions
The contract concluded on the basis of this document will not be registered (not subsequently available, the conclusion of the contract is proved by the order data), it will be concluded only in electronic form, it does not qualify as a written contract, it is written in Hungarian, it does not refer to a code of conduct. In case of any questions related to the operation of the website or the ordering process, we are at your disposal at the contact details provided.
The scope of these GTC covers the legal relations on the Service Provider’s website (https://gabriela.green) and its subdomains. This GTC is continuously available (and can be downloaded and printed at any time) from the following website: https://gabriela.green/gtc.
Definitions:
User: Any natural or legal person or organization that uses the services of the Service Provider enters into a contract with the Service Provider.
Consumer: A User who is a natural person acting outside his or her profession, self-employment or business.
Entrepreneurship: A person acting in the course of his or her profession, self-employment or business.
Service Provider: A natural or legal person or organization without legal personality that provides a service related to the information society and provides a service to the User, who enters into a contract with the User.
1. SERVICE PROVIDER INFORMATION:
Name of the service provider: “NÓVIA” Mérnöki Iroda Kft.
The registered office of the service provider (and also the place of complaint handling ): 3529 Miskolc, Perczel Mor u. 4
Contact details of the service provider, regularly used e-mail address for contacting users: contact@gabriela.green
Company registration number / registration number of
the service provider: 05-09-001676 Service provider’s tax number: 10710212-2-05
Name of registration authority / licensor authority and permit number (if any): Miskolc Court Court Registry
Phone number of the service provider: + 36307343228
Language of the contract: Hungarian
Name, address, e-mail address of the hosting provider:
Hostgator, Houston, Texas, USA 5005 Mitchelldale Suite # 100 Houston, TX 77092 United States of America, International: 00 + 1-713-574-5287
2. BASIC PROVISIONS:
2.1. Issues not regulated in these GTC and the interpretation of these GTC are governed by Hungarian law, in particular Act V of 2013 on the Civil Code (“Civil Code”) and certain issues of electronic commerce services and information society services. CVIII of 2001 on (Elker. Act) and Act No. 45/2014 Coll. On the detailed rules of contracts between consumers and businesses. (II. 26.) Government Decree. The mandatory provisions of the relevant legislation shall apply to the parties without any specific stipulation.
2.2. These GTC are effective from 18 February 2021 and will remain in force until revoked. The Service Provider is entitled to unilaterally amend the GTC (circumstances giving rise to the amendment: change in legislation, business interest, changes related to the company). The Service Provider publishes the changes on the website, and notifies the registered / or previously purchased Users of the change by e-mail – based on which the User is entitled to withdraw from the contract or terminate it. The amendments do not affect previously concluded contracts, ie the amendment has no retroactive effect.
2.3. The Service Provider reserves all rights with regard to the website, any detail thereof and the content appearing on it, as well as the distribution of the website. It is prohibited to download, electronically store, process and sell the contents or any part of the content appearing on the website without the written consent of the Service Provider.
3. REGISTRATION / PURCHASE
3.1. The user is obliged to provide his / her own real data during registration / purchase. In case of untrue or personally identifiable data provided during the purchase / registration, the resulting electronic contract is void. The Service Provider excludes its liability if the User uses its services on behalf of another person with the data of another person.
3.2. The Service Provider shall not be liable for any delays or other problems or errors that can be traced back to the data provided by the User incorrectly and / or inaccurately.
3.3. The Service Provider shall not be liable for any damages resulting from the User forgetting his / her password or becoming available to unauthorized persons for any reason not attributable to the Service Provider (if there is registration on the site).
4. RANGE OF SERVICES AVAILABLE
4.1. The displayed services can be ordered online (in some cases by phone) from the website. The prices displayed for the services are to be understood in HUF, gross prices (ie they include the VAT prescribed by law, and if the Service Provider invoices without VAT, the prices are the amounts to be paid).
4.2. On the website, the Service Provider indicates the name and description of the service in detail.
4.3. If a special price is introduced, the Service Provider will fully inform the Users about the special offer and its exact duration.
4.4. If, despite all the care of the Service Provider, an incorrect price is posted on the surface of the website, especially with regard to the obviously incorrect, e.g. for a “0” HUF or “1” HUF price that differs significantly from the well-known, generally accepted or estimated price of the service, possibly due to a system error, the Service Provider is not obliged to confirm the order at an incorrect price, but has the option to reject the offer and offer confirmation at the correct price, in the knowledge of which the User may withdraw from his intention to purchase. A significant deviation is a deviation of at least 50% from the market value of the given service, either in a positive or negative direction, in accordance with the domestic jurisprudence. However, we would like to inform the Users that the concept of conspicuous disproportionate value (Section 6:98 of the Civil Code) is not defined by law.
4.5. In the case of an erroneous price of the extent described in point 4.4, there is a striking disproportion between the actual and the indicated price of the service, which an average consumer must immediately perceive. Pursuant to Act V of 2013 on the Civil Code (Civil Code), the contract is concluded by mutual and unanimous expression of the will of the parties. If the parties are unable to agree on the terms of the contract, ie there is no statement expressing the will of the parties mutually and unanimously, then we cannot speak of a validly concluded contract from which rights and obligations would arise.
5. ORDER PROCEDURE
5.1. After registering, the user logs in to the website or can start the purchase without registration.
5.2. The user can choose from the following products on the website:
- Membership – This is a monthly membership with recurring payments and the content is currently delivered within a private Facebook group. Later, it moves to a separate platform, but the offer remains unchanged: monthly resources, magnification sessions
- Digital products – these are either ebooks / pdfs or recorded audio meditations
- Live workshops – via Zoom or Facebook. These will be courses on a specific topic that you can join if you have previously purchased a ticket
- 1: 1 coaching – This will be a personalized 1: 1 coaching that includes multiple 1: 1 sessions, materials, email / Voxer support, digital products, audio recordings
- Group coaching – these will be Zoom group sessions where participants can get direct feedback with their questions
5.3. User selects the appropriate product and places it in the cart. Users can view the contents of the cart at any time by clicking on the “cart” icon.
5.4. If you do not want to purchase an additional service, check the number of services you want to purchase. You can delete the contents of the cart by clicking on the “delete – X” icon. To finalize the quantity, the User clicks on the “refresh / refresh cart” icon.
5.5. Users are required to pay the total purchase price of the Order before:
- it is delivered via email – in case of digital products
- they can benefit from the online services offered – in case of all online services
The user enters the billing information and then the payment method, which is of the following types:
5.5.1. Payment methods:
With an online bank card: The User has the option to pay the total value of the order online with a bank card through the secure payment system of the financial service provider used by the Service Provider.
Barion Bank card payments:
For the Users to be able to pay with credit or debit card, gabriela.green uses the services of Barion.
The payment process related to the placing of the Order is processed by a third-party payment processor, depending on the payment method chosen by the User for purchase which means the User shall be bound by the terms of that third-party payment processor.
Online bank card payments are made through the Barion system. Credit card details will not be sent to the merchant. Barion Payment Zrt. Providing the service is an institution supervised by the Magyar Nemzeti Bank, its license number: H-EN-I-1064/2013
Paypal payments:
How to make a purchase with Paypal:
The details of the transaction are displayed on the left side of the page, and
there are two options on the right side :
a) If you have a PayPal registration, you will see the partial details of the pre-specified bank card and the amount to be paid after entering the valid ID and password. If more than one card is registered, you must select the card you want to pay with, then after the selection, the payment will be made by clicking on Pay Now and you will be returned to
the store page shortly .
b) If you do not have a PayPal registration, it is possible to pay the amount with a Guest PayPal access after completing a form without having to register with PayPal. The form requests the following information (most of which is mandatory):
Country Country
Card number Card number Bank card number
Payment Types Payment type
Expiration date Expiration date – the expiration date of the bank card in
hh / yy order
CSC CSC code is a
three-digit security code on the back of the card (above the signature field to the right);
First name First name
Last name Surname
Address line 1 Address1
Address line 2 (optional) Address2 (optional)
City City
State / Province / Region County
Postal code Postal
telephone Telephone number – Please enter a real telephone number that your bank can reach you if necessary. You must enter the country code and area code
Email address Confirmation of payment will be sent to the e-mail address provided here. If you have filled in all the fields, press the “Review and Continue” button at the bottom of the page. Here you can double-check the information provided, the amount to be paid and the order.
If everything is OK, approve the transaction. You will receive an e-mail notification of the successful transaction within a few moments, at the same time the Service Provider will receive the notification of the successful payment and start processing the order.
5.6. If there is an error or defect in the products or prices in the webshop, we reserve the right to make corrections. In such a case, we will inform the User about the new data immediately after recognizing or modifying the error. The user can then confirm the order once more or withdraw from the contract.
5.7. The final amount to be paid includes all costs based on the order summary and confirmation letter. User of the Civil Code. 6: 127. §, it is obliged to inspect the package without delay, preferably at the time of delivery, in front of the courier, in case of damage, it is not obliged to accept the package. If the User does not inspect the package, he / she commits a breach of contract and bears the consequences (difficulty in proving the condition of the product). The product (s) will be delivered on working days between 8 am and 5 pm.
5.8. After entering the data, the User can send his order by clicking on the “send order / order” button, but before that he can check the entered data again, send a comment about his order or send us another e-mail request.
5.9. By placing an order, the user acknowledges that his payment obligation arises.
5.10. Correction of data entry errors: Before completing the ordering process, the user can always return to the previous phase, where he can correct the data entered. In detail: During the order it is possible to view or modify the contents of the cart, if the cart does not contain the quantity to be ordered, the user can enter the number of the quantity to be ordered in the data entry field in the quantity column, then press “refresh / refresh cart ”Button. If the User wishes to delete the products in the cart, he / she clicks on the “X” “delete” button. During the order, the User has the possibility to correct / delete the entered data continuously.
5.11. The user will receive a confirmation e-mail after the order has been sent. With the confirmation, a contract for the use of the service is concluded between the parties. If this confirmation is not received by the User within the expected time limit from the sending of the User’s order, but no later than within 48 hours, the User is released from the obligation to make an offer or a contractual obligation. The order and its confirmation shall be deemed to have been received by the Service Provider or the User when it becomes available to him. The Service Provider excludes its liability for confirmation if the confirmation does not arrive on time because the User provided an incorrect e-mail address during registration,
6. ORDER PROCESSING AND EXECUTION
6.1. Processing orders / subscriptions With payment, the content is activated immediately.
6.2. Payment will be made according to the desired date, after a successful payment signal.
7. RIGHT OF WITHDRAWAL / TERMINATION
7.1. Directive 2011/83 / EU of the European Parliament and of the Council and Regulation 45/2014 on the detailed rules for consumer-business contracts. (II.26.) Does not entitle the Consumer to the right of withdrawal / cancellation in the case of a contract for the provision of a service, after the performance of the service as a whole, if the business has started with the express prior consent of the consumer and the consumer has acknowledged that he loses his right of termination after the performance of the service as a whole; and in the case of a contract for accommodation, carriage, car rental, catering or leisure services, started the performance with his consent and the consumer stated at the same time that he acknowledged that
7.2. 45/2014 on the detailed rules of contracts between a consumer and a business. (II.26.) Government Decree is available here.
7.3. Directive 2011/83 / EU of the European Parliament and of the Council is available here.
8. WARRANTY
Defective performance
The debtor will perform incorrectly if the service does not meet the quality requirements set out in the contract or legislation at the time of performance. The debtor will not perform erroneously if the claimant was aware of the error at the time of concluding the contract or should have been aware of the error at the time of concluding the contract.
A clause in a contract between a consumer and a business which derogates from the provisions of this Chapter concerning the warranty and guarantee of supplies to the detriment of the consumer shall be void.
Multiple warranty rights only apply to Users who qualify as consumers under the Civil Code.
Business User: a person who acts in the course of his or her profession, self-employment or business activity.
Supplies warranty
8.1. In which case can the User exercise his right to warranty for supplies?
In the event of faulty performance by the Service Provider, the User may assert a warranty claim against the Service Provider in accordance with the rules of the Civil Code.
8.2. What rights does the User have based on his warranty claim?
The User may, at his / her option, make the following supply warranty claims: he / she may request repair or replacement, unless it is impossible to meet the claim chosen by the User or it would entail a disproportionate additional cost for the business compared to the fulfillment of his other claim. If the repair or replacement has not been requested or could not be requested, the User may request a proportionate reduction of the consideration or the defect at the expense of the business. The User may also have it repaired or repaired or, ultimately, withdraw from the contract. You may transfer from your chosen supply warranty right to another, however, the cost of the transfer shall be borne by the User, unless it was justified or given by the company.
8.3. What is the deadline for the User to enforce the supplies warranty claim?
The user (if he is considered a consumer) is obliged to report the defect immediately after its discovery, but not later than within two months from the discovery of the defect. However, please note that you may no longer exercise your warranty rights beyond the limitation period of two years (1 year in the case of a company) from the performance of the contract.
8.4. To whom can you assert your supply warranty claim?
The User may enforce his supply warranty claim against the Service Provider.
8.5. What are the other conditions for enforcing your warranty rights (if the User qualifies as a consumer)?
Within six months of the performance, there are no conditions other than the notification of the error to enforce your warranty claim if the User proves that the service was provided by the company operating the website. However, after the expiration of six months from the performance, the User is obliged to prove that the defect recognized by the User already existed at the time of performance.
9 WARRANTY CLAIM PROCEDURE (FOR CONSUMER USERS)
9.1. In a contract between a consumer and a business, the agreement of the parties may not deviate from the provisions of the Regulation to the detriment of the consumer.
9.2. It is the consumer’s responsibility to prove the conclusion of the contract (by invoice or even just a receipt).
9.3. The costs related to the fulfillment of the warranty obligation shall be borne by the Service Provider (Section 6: 166 of the Civil Code).
9.4. The Service Provider is obliged to keep a record of the consumer’s warranty or guarantee claim notified to him.
9.5. A copy of the report shall be made available to the consumer without delay and in a verifiable manner.
9.6. If the Service Provider is unable to declare the fulfillment of the consumer’s warranty or guarantee claim at the time of its notification, it must notify the consumer of its position within five working days in a verifiable manner, including the reason for the rejection and the possibility to turn to the conciliation body.
9.7. The Service Provider is obliged to keep the report for three years from the date of its collection and to present it at the request of the audit authority.
9.8. The Service Provider shall endeavor to carry out the repair or replacement within a maximum of fifteen days. If the duration of the repair or replacement exceeds 15 days, the Service Provider is obliged to inform the consumer about the expected duration of the repair or replacement . The information shall be provided with the consumer’s prior consent, by electronic means or by any other means suitable for the consumer’s receipt.
10.MISCELLANEOUS PROVISIONS
10.1. The Service Provider is entitled to use a contributor to fulfill its obligations. He is fully responsible for his unlawful conduct, as if he had committed the unlawful conduct himself.
10.2. If any part of these Rules becomes invalid, unlawful or unenforceable, it will not affect the validity, legality and enforceability of the remaining parts.
10.3. If the Service Provider does not exercise its right under the Regulations, the failure to exercise the right shall not be considered a waiver of the given right. Waiver of any right is only valid if expressly stated in writing. The fact that the Service Provider does not strictly adhere to any of the essential conditions or stipulations of the Regulations does not mean that it waives its strict adherence to the given condition or stipulation at a later date.
10.4. The Service Provider and the User try to settle their disputes amicably.
10.5. The parties state that the Service Provider’s website operates in Hungary and is also maintained here. As the site can also be visited from other countries, the users expressly acknowledge that the applicable law in relation to the user and the Service Provider is Hungarian law. If the user is a consumer, then Pp. Pursuant to Section 26 (1), the court of the defendant’s (consumer’s) domicile shall have exclusive jurisdiction over the consumer in disputes arising from this contract.
10.6. The Service Provider does not apply different general access conditions for access to the services on the website for reasons related to the User’s citizenship, residence or place of establishment.
10.7. The Service Provider shall not apply different conditions to the payment transaction in respect of the payment methods accepted by the User due to the User’s citizenship, residence or place of establishment, place of payment account, place of establishment of the payment service provider or place of issue of the cash substitute payment instrument within the Union. .
10.8. The service provider shall comply with the action against unjustified territorial content restrictions and other forms of discrimination based on the nationality, place of residence or place of establishment of the customer within the internal market and with the provisions of Regulations (EC) No 2006/2004 and (EU) 2017/2394 and 2009/22. / EC REGULATION (EU) 2018/302 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL
11. COMPLAINT HANDLING PROCEDURE (FOR USER-SPECIFIC USERS)
11.1. The goal of our company is to fulfill all orders / subscriptions in the right quality, with the complete satisfaction of the customer. If the User still has a complaint regarding the contract or its performance, he / she may submit his / her complaint to the above telephone, e-mail address or by letter.
11.2. The Service Provider will immediately investigate the verbal complaint and remedy it as necessary. If the customer does not agree with the handling of the complaint, or it is not possible to investigate the complaint immediately, the Service Provider shall immediately take minutes of the complaint and its position and provide a copy to the customer.
11.3. You will respond to the Service in writing within 30 days. It shall state the reasons for rejecting the complaint. The Service Provider shall keep the record of the complaint and a copy of the response for 3 years and present it to the inspection authorities upon request.
11.4. Please note that if your complaint is rejected, you may initiate an official or conciliation procedure with your complaint, as follows:
11.5. The Consumer may lodge a complaint with the Consumer Protection Authority:
A Fgytv. 45 / A. § (1) – (3) and 387/2016 on the designation of the consumer protection authority. (XII. 2.) the Government Office acts as a general consumer protection authority: http://www.kormanyhivatal.hu/hu/elerhetosegek
11.6. In the event of a complaint from the Consumer, he has the opportunity to contact a conciliation body, the contact details of which can be found here:
Baranya County Conciliation Board
Address: 7625 Pécs, Majorossy Imre u. 36.
Telephone number: (72) 507-154; (20) 283-3422
Fax number: (72) 507-152
Chairman: Dr. Ferenc Bércesi
Website address: www.baranyabekeltetes.hu
E-mail address: info@baranyabekeltetes.hu; kerelem@baranyabekeltetes.hu
Bács-Kiskun County Conciliation Board Address: 6000 Kecskemét, Árpád krt. 4. Mailing address: 6001 Kecskemét Pf. 228. Telephone number: (76) 501-525; (76) 501-532; (70) 702-8403
Fax number: (76) 501-538
Chairman: Dr. Zsuzsanna Horváth
Website address: www.bacsbekeltetes.hu
E-mail address: bekeltetes@bacsbekeltetes.hu
Békés County Conciliation Board
Address: 5600 Békéscsaba, Penza ltp. 5.
Phone number: (66) 324-976
Fax number: (66) 324-976
Chairman: Dr. László Bagdi
Website address: www.bmkik.hu
E-mail address: bekeltetes@bmkik.hu
Borsod-Abaúj-Zemplén County Conciliation Board
Address: 3525 Miskolc, Szentpáli u. 1.
Telephone number: (46) 501-091 (new cases); 501-871 (cases pending)
President: Dr. Péter Tulipán
Website address: www.bekeltetes.borsodmegye.hu
E-mail address: bekeltetes@bokik.hu
Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99.
Phone number: (1) 488-2131
Fax number: (1) 488-2186
Chairman: Dr. Éva Veronika Inzelt
Website address: www.bekeltet.hu
E-mail address: bekelteto.testulet@bkik.hu
Csongrád-Csanád County Conciliation Board
Address: 6721 Szeged, Párizsi krt. 8-12.
Telephone number: extension (62) 554-250 / 118
Fax number: (62) 426-149
Chairman: Dr. Károly Horváth
Website address: www.bekeltetes-csongrad.hu
E-mail address: bekelteto.testulet@csmkik.hu
Fejér County Conciliation Board
Address: 8000 Székesfehérvár, Hosszúséta tér 4-6.
Phone number: (22) 510-310
Fax number: (22) 510-312
Chairman: Dr. József Vári Kovács
Website address: www.bekeltetesfejer.hu
E-mail address: bekeltetes@fmkik.hu; fmkik@fmkik.hu
Győr-Moson-Sopron County Conciliation Board Address: 9021 Győr, Szent István út 10 / a. Phone number: (96) 520-217 Chairman: Dr. Beáta Bagoly
Website address: https://gymsmkik.hu/bekelteto
E-mail address: bekeltetotestulet@gymskik.hu
Hajdú-Bihar County Conciliation Board
Headquarters: 4025 Debrecen, Petőfi tér 10.
Place of administration: 4025 Debrecen Vörösmarty u. 13-15.
Phone number: (52) 500-710; (52) 500-745
Fax number: (52) 500-720
Chairman: Dr. Zsolt Hajnal
Website address: https://www.hbmbekeltetes.hu
E-mail address: bekelteto@hbkik.hu
Heves County Conciliation Board Mailing address: 3300 Eger, Pf. 440. Customer reception: 3300 Eger, Hadnagy u. 6th floor Telephone number: (36) 416-660 / 105 extension Fax number: (36) 323-615
Chairman: Dr. István Gondos
Website address: www.hkik.hu/hu/content/bekelteto-testulet
E-mail address: bekeltetes@hkik.hu
Jász-Nagykun-Szolnok County Conciliation Board Address: 5000 Szolnok, Verseghy park 8. III. floor Telephone number: (20) 373-2570 Fax number: (56) 370-005
President: Dr. Lajkóné dr. Judit Vígh
Website address: http://www.iparkamaraszolnok.hu/ugyintezes/bekelteto-testulet
E-mail address: bekeltetotestulet@iparkamaraszolnok.hu
Komárom-Esztergom County Conciliation Board
Address: 2800 Tatabánya, Fő tér 36.
Phone number: (34) 513-010
Fax number: (34) 316-259
President: Dr. Gabriella Bures
Website address: www.kemkik.hu/hu/bekeltet-otilde-testulet
E-mail address: bekeltetes@kemkik.hu
Nógrád County Conciliation Board
Address: 3100 Salgótarján, Alkotmány u. 9 / a
Phone number: (32) 520-860
Fax number: (32) 520-862
Chairman: Dr. Erik Pongó
Website address: www.nkik.hu
E-mail address: nkik@nkik.hu
Pest County Conciliation Board
Headquarters: 1119 Budapest, Etele út 59-61. II. floor 240.
Mailing address: 1364 Budapest, Pf .: 81
Phone number: (1) -269-0703
Fax number: (1) – 269-0703
Chairman: Dr. Pál Koncz
Website address: www.pestmegyeibekelteto.hu; www.panaszrendezes.hu
E-mail address: pmbekelteto@pmkik.hu
Somogy County Conciliation Board
Address: 7400 Kaposvár, Anna utca 6.
Phone number: (82) 501-000
Fax number: (82) 501-046
Chairman: Dr. Imre Csapláros
Website address: www.skik.hu/hu/bekelteto-testulet
E-mail address: skik@skik.hu
Szabolcs-Szatmár-Bereg County Conciliation Board
Address: 4400 Nyíregyháza, Széchenyi u. 2.
Phone number: (42) 420-180
Fax number: (42) 420-180
President: Görömbeiné dr. Katalin Balmaz
Website address: www.bekeltetes-szabolcs.hu
E-mail address: bekelteto@szabkam.hu
Tolna County Conciliation Board
Address: 7100 Szekszárd, Arany J. u. 23-25.
Telephone number: (74) 411-661; (30) 664-2130
Fax number: (74) 411-456
President: Mónus Gréta
Website address: https://www.tmkik.hu/hu/bekelteto-testulet_2
E-mail address: bekeltett@tmkik.hu; kamara@tmkik.hu
Iron County Conciliation Board
Customer reception: 9700 Szombathely, Rákóczi Ferenc u. 23.
Telephone number: (94) 312-356; (94) 506-645; (30) 956-6708
Fax number: (94) 316-936
Chairman: Dr. Zoltán Kövesdi
Website address: www.vasibekelteto.hu
E-mail address: pergel.bea@vmkik.hu
Veszprém County Conciliation Board
Address: 8200 Veszprém, Radnóti tér 1.
Telephone number: (88) 814-121; (88) 814-111
Fax number: (88) 412-150
President: Dr. Klára Herjavecz
Website address: www.bekeltetesveszprem.hu
E-mail address: info@bekeltetesveszprem.hu
Zala County Conciliation Board
Address: 8900 Zalaegerszeg, Petőfi utca 24.
Phone number: (92) 550-513
Fax number: (92) 550-525
Chairman: Dr. Sándor Molnár
Holap address: www.bekelteteszala.hu
E-mail address: zmbekelteto@zmkik.hu
11.7. The Conciliation Body is responsible for resolving consumer disputes out of court. The task of the conciliation body is to try to reach an agreement between the parties in order to settle the consumer dispute, failing which it will decide the matter in order to ensure simple, fast, efficient and cost-effective enforcement of consumer rights. At the request of the consumer or the Service Provider, the conciliation body shall advise on the rights and obligations of the consumer.
11.8. In the case of a cross-border consumer dispute related to an online sales or online service contract, only the conciliation body operating under the auspices of the Budapest Chamber of Commerce and Industry has jurisdiction.
11.9. In the event of a consumer complaint, you can use the EU online dispute resolution platform. Using the platform requires a simple registration in the European Commission’s system by clicking here. After registration, the consumer can submit his complaint via the online website at: http://ec.europa.eu/odr
11.10. The Service Provider is obliged to cooperate in the conciliation body proceedings. In this context, it shall send its reply to the conciliation body and ensure the participation of the person authorized to reach an agreement at the hearing. If the registered office or premises of the company are not registered in the county of the chamber operating the territorially competent conciliation body, the obligation of the company to cooperate includes offering the possibility of concluding a written agreement according to the needs of the consumer.
11.11. If the consumer does not turn to a conciliation body or the procedure is unsuccessful, the consumer has the opportunity to go to court to settle the dispute. The lawsuit must be initiated with an application containing the following information:
• the court seised;
• the names, domiciles and legal status of the parties and their representatives;
• the right to be enforced, by presenting the facts and evidence on which it is based;
• the data from which the jurisdiction and jurisdiction of the court can be determined;
• a firm request for a court decision.
The application must be accompanied by the document or a copy thereof, the content of which is relied on as evidence.
12. COPYRIGHT
12.1. Once https://gabriela.green is a copyrighted work as a website, it is forbidden to download (duplicate), redistribute, otherwise use or electronically store the content or any part of it on https://gabriela.green. , processing and sale without the written consent of the Service Provider. At the same time, the user can download the GTC and the data management information without any conditions and restrictions, they can store them in any form.
12.2. Any material may be taken from the https://gabriela.green website and its database, even with written consent, by reference to that website.
12.3 .. The Service Provider reserves all rights to all elements of its service, to its domain names, to the secondary domain names formed with them and to the Internet advertising spaces.
12.4. It is forbidden to adapt or decipher the content or parts of the https://gabriela.green website; unfair use of user IDs and passwords; use any application that modifies or indexes all or part of https://gabriela.green.
12.5. The name https://gabriela.green is protected by copyright, its use, except for the reference, is possible only with the written consent of the Service Provider.
12.6. The User acknowledges that in case of use without a license, the Service Provider is entitled to a penalty. The amount of the penalty is HUF 60,000 gross per image and HUF 20,000 gross per word. The user acknowledges that this penalty clause is not excessive and browses the site aware of this. In the event of a copyright infringement, the Service Provider uses a notarial fact certificate, the amount of which is also passed on to the infringing user.
13. DATA PROTECTION
The data management information of the website is available at https://gabriela.green/privacy-policy
Miskolc, February 18, 2021
Note:
For the Hungarian version of the General Terms and Conditions go to https://gabriela.green/aszf/
